Refund & Cancellation Policy
At Elite SEO Agency, we take pride in our commitment to delivering exceptional digital marketing and SEO services. Our goal is not just to meet but to exceed your expectations within the agreed deadlines. We have designed our services with meticulous care and support, minimizing the need for project cancellations and refunds. Nevertheless, we have established some clear guidelines in case such situations arise.
Please review these policies carefully before engaging in any specific service. We are committed to providing the best possible service, and our refund policies are in place to ensure transparency in our business transactions:--
SEO Services
If you decide to cancel your SEO project before its completion, we will provide a partial refund based on the work already completed. Administrative fees and taxes are non-refundable. Violation of our terms and conditions may result in cancellation without a refund. We are not liable for delays caused by third-party involvement.
PPC Advertising Services
For our PPC advertising services, refunds will be considered on a case-by-case basis. If you choose to discontinue the service, any unspent advertising budget will be refunded. Administrative fees and taxes are non-refundable. Policy violations or third-party-related delays are not eligible for refunds.
Lead Generation Services
Our lead generation services aim to provide you with quality leads. If you decide to cancel before the completion of the agreed-upon lead generation campaign, a partial refund will be issued based on work done. Administrative fees and taxes are non-refundable. Policy violations or third-party-related delays are not eligible for refunds.
Website Design Services
For website design services, refunds will be provided if requested before the start of the design process. Once the web design work has commenced, no refunds will be issued. Administrative fees are non-refundable. If you violate our terms and conditions, we reserve the right to cancel without a refund.
Content Writing Services
Our content writing services aim to deliver high-quality content. If you are not satisfied with the content provided, we will make revisions as needed. However, we do not offer refunds for completed content. Administrative fees and taxes are non-refundable. Violations of our terms and conditions may result in service termination without a refund.
Refund Policy
Here’s a explanation of terms related to our refund policy:
1. Partial Refunds for Work Done: In the event of a refund, we will deduct the amount corresponding to the work already completed on your project. This ensures that you are fairly reimbursed for any outstanding work.
2. Non-Refundable Administrative Fees: Please note that administrative fees or installation charges are non-refundable under any circumstances. These fees cover the essential setup and operational costs associated with your project.
3. Non-Refundable Taxes:
Taxes paid on services to regulatory bodies are non-refundable. We are obligated to remit these taxes as required by law.
4. Policy Violations:
If you violate our terms and conditions, we reserve the right to cancel our agreement and withhold any refunds. It’s essential to adhere to our policies to maintain a successful partnership.
5. Third-Party Involvement:
We cannot offer refunds for delays or service disruptions caused by third-party involvement. We will work diligently to address such issues but cannot be held responsible for factors beyond our control.
We strongly recommend reading our cancellation and refund policies thoroughly to ensure a clear understanding of the process. We are committed to transparency and open communication throughout our partnership. If you have any questions or concerns regarding our policies or services, please don’t hesitate to reach out to our dedicated support team. Your satisfaction remains our top priority at Elite SEO Agency.